Terms & Conditions
Welcome to our e-commerce site. Please read the following terms and conditions carefully before using our site or purchasing our products. You agree to be bound by these terms and conditions by accessing or using our site. If you do not agree with any part of these terms and conditions, do not use our site or purchase products from us. Payment Terms: As indicated on our site, we accept payment through credit cards and other methods. Payment will be processed at the time of purchase. Refund and Exchange Policies: We offer refunds or exchanges for eligible damaged products within 30 days of purchase, subject to the following conditions: a. The product is in its original condition and packaging. b. The product is not a digital or personalized product that cannot be returned or exchanged. c. Shipping and handling fees are not refundable. d. The customer is responsible for the cost of return shipping. Shipping Policies: We ship products within the United States and internationally, subject to the following conditions: a. Shipping fees are calculated at checkout based on the destination and shipping method selected. b. Delivery times may vary depending on the shipping method and destination. c. International customers are responsible for any customs fees or import duties imposed by their country. Privacy Policy: We respect your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and protect your information. By using our site, you agree to our privacy policy. Intellectual Property: All content on our site, including text, images, videos, and trademarks, are the property of our company or our licensors and are protected by copyright and other intellectual property laws. You may not use or reproduce any content from our site without our permission. Liability and Disclaimers: Our products are provided “as is” without any warranty or guarantee of any kind, express or implied. We are not liable for any damages or losses arising from using our products or our site, including but not limited to direct, indirect, incidental, punitive, or consequential damages. Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed by the laws of the State of Florida, without regard to its conflicts of law principles. Any legal action arising from or related to these terms and conditions shall be brought in the state or federal courts in Palm Beach County, FL. Age Restrictions: Our products are intended for use by individuals 18 years or older. By using our site or purchasing our products, you represent that you are at least 18. Prohibited Use: You may not use our site or our products for any illegal or unauthorized purpose. You may not copy, modify, distribute, or otherwise use our content without our permission. User Responsibilities: You are responsible for maintaining the confidentiality of your account information and for any activities that occur under your account. You must not use our site or our products to harass, abuse, or harm others or to upload or transmit any content that is offensive, defamatory, or infringes on the rights of others. We reserve the right to modify these terms and conditions at any time without prior notice. Your continued use of our site or purchase of our products after any changes to these terms and conditions indicates your acceptance of the updated terms and conditions. If you have any questions or concerns about these terms and conditions, please get in touch with us at info@thespiritfilledcollective.com.
Privacy Policy
At The Spirit Filled Collective LLC, we are committed to protecting your privacy and personal information. This privacy policy outlines how we collect, use, and protect your information. By using our website, you agree to the terms of this privacy policy. Information We Collect We collect information from you when you place an order on our website or fill out a form. The information we collect may include your name, email address, mailing address, phone number, and payment information. We may also collect information about your use of our website, such as your IP address and browsing history. Use of Information We use the information we collect to process your orders, communicate with you about your orders, and provide customer service. We may also use your information to send you promotional emails about our products and services. You may opt-out of receiving promotional emails at any time by following the unsubscribe instructions in the email. We will not share your personal information with any third parties. All information collected will be used solely by The Spirit Filled Collective LLC to provide you with the best possible service. Security of Information We take the security of your information seriously and take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We use a secure server to transmit all sensitive data and take steps to ensure that all personal information is stored securely. Cookies We use cookies to enhance your experience on our website. Cookies are small files that a website or its service provider transfers to your computer's hard drive through your web browser (if you allow), enabling the website's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and to compile aggregate data about site traffic and site interactions to offer better site experiences and tools. You can have your computer warn you each time a cookie is being sent, or you can turn off all cookies. If you turn cookies off, some website features may not function properly. Changes to Privacy Policy We reserve the right to modify this privacy policy at any time without prior notice. Your continued use of our website after any changes to this privacy policy indicates your acceptance of the updated privacy policy. Contact Us If you have any questions or concerns about our privacy policy or how we collect and use your personal information, please get in touch with us at info@thespiritfilledcolective.com.
Return Policy
Thank you for shopping with us. We strive to ensure that every customer is delighted with their purchase. We offer a 30-day return policy for items that arrive in damaged condition. Please note that to receive a refund or exchange for a damaged item, you must contact us within 48 hours of receiving the product. Please note that the customer is responsible for the shipping costs associated with returning the product, which is non-refundable. Once we receive the returned product, we will inspect it to verify the damage and issue a refund or exchange accordingly. If the damage is not confirmed, we reserve the right to refuse the return and return the product to the customer at their expense. Please note that we do not offer refunds or returns for any other reason, including personalized items and digital products. We understand that customized items and digital products cannot be resold; therefore, we cannot accept returns or issue refunds. We recommend carefully reviewing your order before purchasing to ensure you have selected the correct item(s). If you have any questions about our return policy or need assistance, please do not hesitate to contact our customer service team. Thank you for choosing our company as your shopping destination. We appreciate your business and look forward to serving you again.
Cancellation Policy
We understand that sometimes circumstances may arise that require you to cancel your order. Therefore, we have implemented the following cancellation policy for your convenience: - Customers can cancel their order within 12 hours of placing it on our website. - To cancel an order, customers must contact our customer service team through our website's contact form or by email. - If the order has not been shipped, we will cancel the order and provide a full refund. - If the order has already been shipped, we will not be able to cancel the order. However, customers may return the product(s) once received by following our return policy. - Refunds will be issued within 5-7 business days of cancellation confirmation. Please note that this cancellation policy is subject to change at any time without prior notice. We encourage all customers to review this policy regularly to stay informed of any updates.
Digital Item Policy
Thank you for your interest in our digital products. Please review our digital product policy before making a purchase. 1. All sales of digital products are final. We do not offer refunds or returns for any reason. 2. Our digital products are protected by copyright law. By purchasing our digital products, you agree to use them for personal use only and not to share, distribute, or resell them in any way. 3. We are not responsible for any technical issues that may arise during the download or use of our digital products. We recommend that you have a reliable internet connection and appropriate software to access and use our digital products. 4. We reserve the right to modify, update, or discontinue our digital products at any time without notice. 5. Our digital products are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that our digital products will meet your expectations or that they will be error-free. By purchasing our digital products, you agree to all of the terms and conditions outlined in this policy. We reserve the right to modify this policy at any time without notice. If you have any questions about our digital product policy, please contact our customer service team for assistance.